Shipping policy
SHIPPING INFORMATION
THE DELIVERY TIME MAY VARY DEPENDING ON THE PRODUCT, STOCK BALANCE, DELIVERY METHOD AND DELIVERY ADDRESS.
DELIVERY FROM ROLLSROLLER NORMALLY TAKES PLACE WITHIN 1-2 weeks. LEAD TIME FOR CUTTING MATS ARE 2-3 WEEKS FROM ORDER.
SUBSEQUENTLY, DELIVERY TIME FROM PICKUP AT ROLLSROLLER PREMISES TO THE DELIVERY ADDRESS IS DEPENDING ON THE FREIGHT OPTIONS CHOSEN DURING CHECKOUT.
NOTIFICATION OF ANY DEVIATIONS FROM THE NORMAL DELIVERY TIME, YOU WILL RECEIVE IN CONNECTION WITH THE ORDER CONFIRMATION, ALTERNATIVELY IN RETROSPECT VIA SEPARATE MAIL. YOU MAY, OF COURSE, WAIVE, ALTERNATIVELY CHANGE YOUR ORDER IF DELIVERY TIME DIFFERS FROM THE NORMAL DELIVERY TIME.
SHOULD ANY OF THE PRODUCTS YOU ORDER HAVE A SIGNIFICANTLY LONGER DELIVERY THAN OTHER PRODUCTS ON YOUR ORDER, WE MAY IN SOME CASES SEND THE PRODUCTS SEPARATELY. YOU NEVER HAVE TO PAY MRE THAN THE ORIGINAL SHIPPING COST.
WE ARE RESPONSIBLE FOR THE TRANSPORT RISK WHEN WE SEND SOMETHING TO YOU, WHICH MEANS THAT WE WILL REPLACE YOU FREE OF CHARGE WITH A NEW ITEM OR SPARE PARTS IN THE EVENT OF A SHIPPING DAMAGE OR LOSS OF SHIPMENT. IN THE EVENT OF A RETURN TO US, YOU ARE RESPONSIBLE OF THE TRANSPORT RISK.
Shipping term: DAP or DDP
TRANSPORT DAMAGE